Same flow. Four lanes.

Quotes within two business days of a request. Once a quote is approved, lead time depends on the supplier and product — usually 3 to 14 business days from approval to your dock for in-stock items, longer for closeouts and hard-to-find SKUs.

We quote a delivered price per unit (or per pallet/truckload, depending on volume). The price you see in the quote is what you pay — no layered markups, no surprise fees, no hidden minimums. For ongoing replenishment we negotiate tiered pricing that improves as volume grows.

One unit, in principle. In practice, very small orders may not be cost-effective once shipping is included — we'll tell you upfront if a request doesn't make economic sense at your requested volume and suggest a minimum that does.

Consumer electronics, small and major appliances, household goods, and smart/mobile devices. If you have a request outside these categories, send it anyway — if we can't source it, we'll tell you within 48 hours and won't bill for the conversation.

Every supplier in our network is vetted before we work with them — we verify business licenses, distributor agreements where relevant, and check serial-number traceability. Products are inspected for condition and counterfeits before they ship. If something arrives off-spec, we resolve it (replacement, partial refund, or full refund depending on circumstances).

New customers pay in advance or upon shipment. Established customers may be eligible for net-30 terms after a credit review. We accept wire, ACH, and credit card (with a small processing fee on cards).

Currently US-only. International shipping introduces customs, duties, and timeline complexity that doesn't fit our current model. If your business needs international fulfillment, let us know and we can refer you to a partner that handles that.

Standard documentation includes a commercial invoice, packing slip with itemized SKU detail, freight tracking, and serial numbers where the manufacturer supports them. Warranty paperwork passes through where applicable. For resale and tax purposes, we provide invoices structured for B2B accounting — and we can accommodate specific documentation requirements on request.

Yes. We sign mutual NDAs as a matter of course for buyers who want to share commercial information (volume forecasts, channel strategy, supplier preferences) before engaging. Send your standard NDA over and we'll route it quickly.

Once a quote is approved and the order is in motion, you get status updates at each handoff — supplier confirmation, ship date, freight tracking, and delivery. Tracking numbers are shared as soon as the carrier scans the shipment. For ongoing replenishment customers we can set up regular status reports rather than per-shipment emails.

Send what you have — product name, brand, photo, target spec. We'll help nail down the exact SKU or suggest equivalent inventory that fits the use case. The matching work is part of what we do; you shouldn't have to be a parts catalog to send a request.

Contact us within seven business days of receipt. We resolve it — replacement, partial refund, or full refund depending on the circumstances. Freight damage gets handled directly with the carrier or supplier through us, so you don't have to chase claims yourself. Manufacturer warranties pass through on top of that.

On a limited basis for established customers. Dropshipping requires per-order coordination with the supplier that doesn't always fit the broker model — for low-volume single-unit drops, a marketplace is usually a better fit. For higher-volume or specialty drop programs, send a request describing the use case and we'll tell you whether it's a match.