Privacy Policy.
Vectra Sourcing LLC ("Vectra Sourcing," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit vectrasourcing.app (the "Site") or interact with us through the Site.
By using the Site, you agree to the collection and use of information described in this Policy.
Information we collect
Information you provide
When you submit our contact form, we collect:
- Your full name
- Your email address
- Your phone number (optional)
- Your company name (optional)
- The product category you're inquiring about
- Any details you include in the message field — for example, SKUs, quantities, brand preferences, timeline
You provide this information voluntarily. We don't collect it any other way through the Site.
Information collected automatically
When you visit the Site, we (or third-party tools acting on our behalf) automatically collect:
- Your IP address
- Your browser type, operating system, and device characteristics
- The referring website (the URL you came from)
- Pages you view, time spent on each page, and interactions like scroll depth and link clicks
- Cookies and similar technologies as described below
Cookies and similar technologies
The Site uses cookies and similar technologies to operate and analyze usage. Specifically:
- Google Analytics 4 sets cookies (typically named
_gaand_ga_*) to measure visits, pages viewed, and aggregate visitor behavior. Read Google's privacy practices at policies.google.com/privacy. - Microsoft Clarity uses cookies and similar technologies to record anonymized session activity (mouse movements, clicks, scrolls) and generate heatmaps so we can understand how visitors interact with the Site. Sensitive form input (passwords, credit card fields, etc.) is masked by default. Read Microsoft's privacy practices at privacy.microsoft.com/privacystatement.
We do not use cookies for advertising or remarketing.
You can disable cookies through your browser settings, but some Site features may behave unexpectedly. To opt out of Microsoft Clarity specifically, you can use the Microsoft privacy controls.
How we use your information
We use the information we collect to:
- Respond to your sourcing requests and inquiries
- Provide quotes, availability, and timeline information
- Match your requests to verified suppliers in our network
- Communicate with you about your requests and orders
- Operate, maintain, and improve the Site
- Comply with legal obligations
- Protect against fraud, abuse, and unauthorized access
How we share your information
We do not sell your personal information. We share information only with:
Service providers
Third parties that help us operate the Site and respond to you:
- Formspree — processes contact form submissions and forwards them to our inbox. Privacy policy.
- Proton AG (Proton Mail) — hosts our email at info@vectrasourcing.app. Privacy policy.
- Google LLC (Google Analytics 4) — provides Site analytics. Privacy policy.
- Microsoft Corporation (Clarity) — provides session-replay and heatmap analytics so we can see how visitors actually use the Site. Sensitive form input is masked. Privacy policy.
- Hostinger International — provides web hosting and DNS for the Site. Privacy policy.
Suppliers in our sourcing network
Only when needed to fulfill a sourcing request you submitted, and only with the minimum information necessary to source the requested products. We don't share your contact details with suppliers without your consent.
Legal compliance and protection
We may disclose information when required by law (subpoena, court order, regulatory request) or to investigate suspected violations of our Terms of Service or threats to safety or property.
Business transfers
If Vectra Sourcing LLC is sold, merges, or otherwise transfers ownership, your information may transfer with the business under the protection of this or a comparable Privacy Policy.
Data retention
We retain information only as long as necessary to fulfill its purpose:
- Contact form submissions: typically retained for 7 years for business and tax records, or longer if required by law
- Analytics data: retained according to Google Analytics 4's default 14-month window
- Email correspondence: retained as long as the business relationship exists, plus retention required for tax or legal purposes
You may request deletion of your information at any time.
Your rights
Depending on where you live, you may have rights regarding your personal information, including:
- The right to know what information we hold about you
- The right to request a copy of that information
- The right to correct inaccurate information
- The right to request deletion
- The right to opt out of certain data processing
California residents (CCPA / CPRA)
You have additional rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the "sale" or "sharing" of your information. We do not sell or share information for cross-context behavioral advertising.
To exercise any of these rights, email us at info@vectrasourcing.app. We'll respond within 30 days.
Children's privacy
The Site is intended for business-to-business use. We do not knowingly collect information from children under 13. If we learn we've inadvertently collected information from a child under 13, we'll delete it promptly. If you're a parent or guardian and believe your child has provided us with personal information, contact us.
Security
We use reasonable technical and organizational measures to protect your information, including HTTPS encryption in transit, encrypted email storage at Proton Mail, and access controls on internal systems. No system is 100% secure, however, and we can't guarantee absolute security.
International data transfers
We're based in the United States. If you access the Site from outside the US, please be aware that information you submit may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.
Changes to this policy
We may update this Privacy Policy from time to time. We'll post the updated version with a new "Last updated" date at the top of this page. Material changes will be communicated via the Site or email if you've previously contacted us.
Contact us
Questions about this Privacy Policy or the information we hold about you?
Vectra Sourcing LLC
Email: info@vectrasourcing.app
Web: vectrasourcing.app